Need help?
Got the karma flowing — or stuck? We've got you.
Frequently Asked Questions
What is Fan Karma?
Fan Karma is a gamified fan engagement app for World Cup supporters. You tap to "Bless" your team (manifest good vibes) or "Jinx" the opposition (curse their luck). Your taps fill a real-time tug-of-war between two teams. Karma is just a vibe — there's no real money involved.
Why did my taps stop counting?
You triggered the anti-cheat "Overheat" lockout. Tap faster than 12 times per second and the energy core locks for 2 seconds with a red glow. This is by design — Fan Karma is a vibe, not a leaderboard exploit. Wait 2 seconds and tap normally.
Does Fan Karma use real money?
No. Fan Karma has no in-app purchases, no betting, no wagering, no payouts. It is purely a fan-engagement experience. The word "Karma" refers to vibes, not currency.
Is my data shared?
No. Fan Karma does not require an account, does not collect personal information, and does not integrate any third-party analytics or advertising SDKs. Your tap counts live on your device only. See our Privacy Policy for details.
What is Hype Time?
Hype Time is a 60-second window triggered when a goal is scored. During Hype Time, every tap you make counts as 2 karma. It's a moment to go all-in on the team you support.
How do I report a bug?
Email us at 626733730@qq.com with a screenshot and what you were doing. We'll get back within 48 hours.
Direct contact
For everything else — feature requests, partnerships, press inquiries, bug reports:
Email 626733730@qq.com